Title: Application Support – Payment Team and Middleware
and Retail
Location :- Bothell, WA – Atlanta,GA
Exp:- 6 to 8 Years
Details
Application Support for (Message Processing, Mediations,Provisioning,
Billing, Web, Middleware, Retail Activation Systems, PaymentProcessing,
etc…). This position is the final tier in escalation support priorto seeking
involvement from management.
Minimum Required Skills / Competencies
• 6-8 years’ experience required
• Business systems analytical experience required
• Experience working in the wireless industry (recommended)
• Provide Subject Matter Expertise in one or more corefunctional Application
Support Discipline (Message Processing, Mediations,Provisioning, Billing,
Web, Middleware, Retail Activation Systems, PaymentProcessing, etc…)
• Ability to prioritize and resolve multiple complex andcritical issues.
• Forecasts and plans for supporting both applicationsfunctionality and
capacity requirements in a rapidly growing, changing and complex
environment.
• Protect and insure the stability of the operationalsystems as well as
maintain the integrity of the data they contain
• Assist in determining the impact of operational issues andprovide input
into their resolution via data extraction and quantification
• Coordinate and prioritize all escalated activities,including testing, project
management and implementation of system upgrades,enhancements,
and bug fixes.
• Maintain cross-business responsibilities by providingend-user support
to multiple organizations within the company when issues arise
• Frequent interaction with the business to integrateknowledge of the
business and functional priorities.
• Assess critical path and assist in implementation of anyproject required
by the business
• Available to provide 24 X7 support as required
• Strong experience working with Oracle on Unix usingcommand line and
GUI SQL tools.
• Strong knowledge of relational database design and support, including
the support of large UNIX/Oracle based enterprisesoftware systems
• System Analysis experience in the support/operation of an enterprise
wide carrier class application, pref. a wireless environment
(8+ yrs preferred)
• Experience in testing, quality and change management methodologies
• Previous experience in 24hrs/day, 7days/week systemsupport capacity
Please send your cv to
Cheers...
Thiyagarajakumar Ramaswamy
Director
KalaAnantarupah Consultants
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